PLAYER SUPPORT

Need a hand?
Get in touch.

Questions about your account, trouble in the game or feedback to share? The Galaxium team is here to help.

Email the team

info@galaxium.games

Tap the address to open your email app. You can also copy it and write from your preferred email service.

How can we help?

Account & access
Login problems, account information and account-related requests.
Technical support
Connection issues, performance, bugs and problems receiving purchased content.
Ideas & feedback
Share your experience, suggestions and the issues you encounter.

BEFORE YOU SEND

Details make a difference.

Include the details relevant to your request:

Your pilot name or player ID.
Device model, operating system and game version.
When the issue occurred, what happened and steps to reproduce it.
A screenshot if available; the transaction ID for purchase issues.

Do not send passwords, verification codes or card details. Hide personal information in screenshots.